Legal notice
Shipping Policy
Last Updated: June 2026
Thank you for shopping with Ellevary. We are committed to providing a smooth and reliable delivery experience.
Order Processing
Orders are typically processed within 1-3 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times:
- United States: 5-15 business days
- Delivery times may vary based on product availability, destination, weather conditions, and carrier delays.
Please note that shipping estimates are not guarantees.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 24-72 hours for tracking information to become available.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
From time to time, Ellevary may offer free shipping promotions.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Ellevary is not responsible for delays or lost packages resulting from incorrect addresses submitted during checkout.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will work with the carrier to investigate the issue.
Damaged Shipments
If your order arrives damaged, please contact us within 7 days of delivery and provide:
- Order number
- Photos of the damaged item
- Photos of the packaging
We will work to resolve the issue as quickly as possible.